Certificate and Warranty
- Every product you buy will come with an internationally recognized “Kurt Jewellery” standard certificate.
- All jewellery items are under “Kurt Jewellery” warranty against manufacturing defects for 2 years and will be fixed free of charge.
Change and Return Policy
- You can return the products you have bought in 14 days after you received them with prior notice.
- Custom-made and specially designed products among request can’t be returned.
- Destroyed or used products and products with packaging, warranty certificate or any other accessories missing can’t be returned.
- Customer will be refunded to the total amount paid in (10) days after we receive the item returned.
- If any defects are determined on the product it should be reported the same day it is received.
Shipping and Delivery
- Every product you buy will be delivered to your address for free in Turkey. Shipping and handling charges will be paid by the customer for deliveries made abroad.
- The products you buy from “Kurt Jewellery” are packed in a special box with their bag, warranty and standard certificate.
- Shipping companies do not deliver on holidays.